{"id":19290,"date":"2021-08-20T18:20:34","date_gmt":"2021-08-20T16:20:34","guid":{"rendered":"https:\/\/arquiconsult.com\/?page_id=19290"},"modified":"2025-07-21T17:26:26","modified_gmt":"2025-07-21T16:26:26","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/arquiconsult.com\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-19290\" data-postid=\"19290\" class=\"themify_builder_content themify_builder_content-19290 themify_builder tf_clear\">\n    \t<!-- module_row -->\n\t<div  data-css_id=\"w8so281\" data-lazy=\"1\" class=\"module_row themify_builder_row fullcover fullwidth_row_container tb_w8so281 tb_first tf_clearfix\" >\n\t    <div class=\"builder_row_cover tf_abs\"><\/div>\t\t<div class=\"row_inner col_align_middle col-count-2 tf_box tf_w tf_rel\"  data-basecol=\"2\" data-col_tablet=\"column-full\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" style=\"width: 72.07%\" class=\"module_column tb-column col3-2 first tb_jrjp286 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_ntjy288  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><a href=\"#\">arquiconsult.com<\/a> \/ <a href=\"#\">Company<\/a> \/ Customer Care<\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module fancy heading -->\n<!--\/* $fields_args['heading_tag']  CODIGO QUE SAIU * \/-->\n<div  class=\"module module-fancy-heading tb_hou3290 titulo-suporte tb_hide_divider\" data-lazy=\"1\">\n        <h1  class=\"fancy-heading tf_textl\">\n    <span class=\"main-head tf_block\">\n\t\t\t\t\tCUSTOMER CARE\t\t    <\/span>\n\n\t\n    <span class=\"sub-head tf_block tf_rel\">\n\t\t\t\t\t\t\t    <\/span>\n    <\/h1>\n<\/div>\n<!-- \/module fancy heading -->\n<!-- module text -->\n<div  class=\"module module-text tb_4og1290   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_ya0b291 buttons-horizontal transparent popmake-44209 hide-desktop hide-tablet hide-tablet_landscape hide-mobile large circle\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"#\" class=\"ui builder_button tb_default_color\" >\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">Request a Demo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n<!-- module image -->\n<div  class=\"module module-image tb_avxd292   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/05\/Logo-arquiconsult-Branco-200x50.png\" width=\"200\" height=\"50\" class=\"wp-post-image wp-image-8399\" title=\"Logo-arquiconsult-Branco\" alt=\"Logo-arquiconsult-Branco\">\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" style=\"width: 24.73%\" class=\"module_column tb-column col3-1 last tb_4dqw292 tf_box\">\n\t\t\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-css_id=\"o06n282\" data-lazy=\"1\" class=\"module_row themify_builder_row repeat fullwidth tb_o06n282 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_ugtq295 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_s6rg295   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Arquiconsult-Logo-2-500x156.png\" width=\"500\" height=\"156\" class=\"wp-post-image wp-image-31341\" title=\"Arquiconsult-Logo\" alt=\"Arquiconsult-Logo\" srcset=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Arquiconsult-Logo-2-500x156.png 500w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Arquiconsult-Logo-2-640x200.png 640w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Arquiconsult-Logo-2-768x240.png 768w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Arquiconsult-Logo-2.png 816w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-css_id=\"8vje282\" data-lazy=\"1\" class=\"module_row themify_builder_row repeat fullwidth_row_container tb_8vje282 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_b98t296 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_ndce297 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-1 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col-full first tb_kjp8299\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_88bi300  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h2>Customer Care<\/h2>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_tasw300   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><a href=\"https:\/\/arquiconsult.com\/en\/\">Arquiconsult<\/a> is concerned with accompanying its customers, who above all are its partners, with whom it also grows and improves. We hope to continue to exceed your expectations!<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-css_id=\"stji282\" data-lazy=\"1\" class=\"module_row themify_builder_row repeat fullwidth_row_container tb_stji282 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_dhaf301 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_w8a1301 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-1 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col-full first tb_x0c7302\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_aq7i302  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h2>Our goal<\/h2>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_1qm1303   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Provide a quality service to Customers in maintenance,<br \/>who will have at their disposal a team of experienced consultants, 100% dedicated to support.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_whmj305 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-narrow col-count-3 tf_box tf_w\"  data-basecol=\"3\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_gzbn306 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_tdlm306 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"10\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_01r5307   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Solving everyday issues<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_lhmc307 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_uy2a307 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"30\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_3lor307   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Support for version upgrades<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_z7v5307\"> \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_0tcu308 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"50\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_nyh2308   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Formation<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_ofux309 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-narrow col-count-3 tf_box tf_w\"  data-basecol=\"3\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_m0rp309 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_61js309 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"70\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_udme309   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Development of small features<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_0fsu309 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_sesg309 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"90\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_lbrz310   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Update implementation<br \/>cool things coming up<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_ig2a311\"> \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_dlst311 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-3.png\" alt=\"-Dynamics 365 BC-Dynamics 365 Marketing-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-Main-Tool-arqebi\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_bfe7311   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\">Possibility of remote or local support at the customer&#8217;s premises<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-css_id=\"31dl283\" data-lazy=\"1\" class=\"module_row themify_builder_row caixas-suporte repeat fullwidth tb_31dl283 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-2 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col4-2 first tb_83t3312 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row repeat tb_zgg0312 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-2 tf_box tf_w\">\n\t\t\t<div  style=\"width: 11.01%\" data-lazy=\"1\" class=\"sub_column module_column tf_box col4-2 first tb_9q9x313\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_pfhs313  image-certo image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-50x50.png\" width=\"50\" height=\"50\" class=\"wp-post-image wp-image-31144\" title=\"Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares\" alt=\"Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-collaborator company-compliance with GDPR-Entities Management for Dynamics 365 Business Central\" srcset=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-50x50.png 50w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-60x60.png 60w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4.png 61w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  style=\"width: 85.79%\" data-lazy=\"1\" class=\"sub_column module_column tf_box col4-2 last tb_dz3f313 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_t358313   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><strong>Product Life Cycle<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_g7q1314   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p>Discover the Lifecycle of 365 <a href=\"https:\/\/arquiconsult.com\/en\/erp-business-central\/\">Business Central<\/a> On Premises and Dynamics NAV.<br \/>The <a href=\"https:\/\/www.microsoft.com\/pt-pt\/\" target=\"_blank\" rel=\"noopener\">Microsoft<\/a> Product Lifecycle Policy is designed to provide customers with consistent, transparent, and predictable software support and assistance guidelines. In the case of Dynamics NAV and 365 Business Central On Premises, the base lifecycle is 5 years, counting from the release date of the international version.<\/p>\n<p>For more information about product dates and life cycle, see the following website:<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t<!-- module buttons -->\n<div  class=\"module module-buttons tb_j40h314 buttons-horizontal transparent  large circle\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/docs.microsoft.com\/en-us\/lifecycle\/products\/\" class=\"ui builder_button tb_default_color\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">More Information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col4-2 last tb_7gxs314 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row repeat tb_foxp314 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-2 tf_box tf_w\">\n\t\t\t<div  style=\"width: 11.01%\" data-lazy=\"1\" class=\"sub_column module_column tf_box col4-2 first tb_ds5f315\"> \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_0cku315  image-certo image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-50x50.png\" width=\"50\" height=\"50\" class=\"wp-post-image wp-image-31144\" title=\"Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares\" alt=\"Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares-collaborator company-compliance with GDPR-Entities Management for Dynamics 365 Business Central\" srcset=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-50x50.png 50w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4-60x60.png 60w, https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Dynamics-365-BC-Dynamics-365-Enterprise-Sales-Microsoft-Dynamics-365-RGPD-Commerce-Microsoft-Dynamics-NAV-Navision-Microsoft-Softwares-4.png 61w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/>\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  style=\"width: 85.79%\" data-lazy=\"1\" class=\"sub_column module_column tf_box col4-2 last tb_laqw315 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_ykgq315   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><strong>Active Maintenance Plan<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module text -->\n<div  class=\"module module-text tb_1k5s315   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p>Every year, customers are invited to renew the Maintenance Plan for the installed solutions.<br \/>We know that, at times, some doubts arise about the real need for this investment.<br \/>To help you, we highlight 3 reasons why you should always have an active maintenance plan for installed solutions:<\/p>\n<p>\u2022 Access to new Versions, Hotfixes, Update Packages (Service Packs) and Legal Updates;<br \/>\u2022 Protected Price List;<br \/>\u2022 License Updates.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t<!-- module buttons -->\n<div  class=\"module module-buttons tb_j00m315 buttons-horizontal transparent  large circle\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/arquiconsult.com\/plano-de-manutencao-ativo\/\" class=\"ui builder_button tb_default_color\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">More Information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row repeat tb_2hsy283 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_3o3o316 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_efdf316 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-1 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col-full first tb_lzla316\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_qhl7317  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h2>Our methodology<\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_yh2n317 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-narrow col-count-3 tf_box tf_w\"  data-basecol=\"3\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_k37q317 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_2b1i317 with-chart layout-icon-top size-small icon-animation\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#1c2675\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Clients-Costumer-Care.png\" alt=\"Clients-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_acn8317   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>The client asks a question<\/strong> via telephone or via the Arquiconsult Portal for incident management (Network).<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_517q319 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_75dq319 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Analyses-Costumer-Care.png\" alt=\"Analyses-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_3yej319   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>A first analysis is carried out immediately.<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_cvxv319\"> \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_dxcz320 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#1c2675\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Resources-Costumer-Care.png\" alt=\"Resources-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_xib2320   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong><\/strong>If it is <strong>something that prevents the application from functioning normally, we proceed with the allocation of resources.<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_caxq321 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-narrow col-count-3 tf_box tf_w\"  data-basecol=\"3\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_nalf322 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_qol0323 with-chart layout-icon-top size-small icon-animation\" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Planning-Costumer-Care.png\" alt=\"Planning-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_pa5h324   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>Otherwise, the intervention is planned<\/strong> and the Customer is informed of the estimated time for delivery of the solution.<\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_hfmm324 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_5fae325 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#1c2675\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Contrats-Costumer-Care.png\" alt=\"Contrats-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_2br2325   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>In our contracts, response times are defined for each situation.<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_ri2x325\"> \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module feature -->\n<div  class=\"module module-feature tb_4vkl325 with-chart layout-icon-top size-small \" data-lazy=\"1\">\n        <div class=\"module-feature-image tf_textc tf_rel\">\n\t\t\t\t\t\t\t<span class=\"module-feature-chart-html5 tf_box tf_rel tf_inline_b\">\n\t\t\t\t\t\t\t<svg class=\"tf_abs tf_w tf_h\">\n\t\t\t\t<circle class=\"tb_feature_fill\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke-width=\"2\"\/>\n\t\t\t\t<circle class=\"tb_feature_stroke\" r=\"calc(50% - 1.00px)\" cx=\"50%\" cy=\"50%\" stroke=\"#c41230\" stroke-width=\"2\" data-progress=\"100\" stroke-dasharray=\"0,10000\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t<span class=\"chart-html5-circle tf_w tf_h\">\n\t\t\t\t\t\t\t\t\t\t\t<img style=\"width:calc(100% - 4px);height:calc(100% - 4px)\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Report-Costumer-Care.png\" alt=\"Report-Costumer Care\" title=\"-\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t<\/span>\n\t\t\t    <\/div>\n    <div class=\"module-feature-content tf_textc\">\n\t\t\t\t<div class=\"tb_text_wrap\">\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/div>\n<!-- \/module feature -->\n<!-- module text -->\n<div  class=\"module module-text tb_tfb8325   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>At the end of the month, a report is made available to the Customer with information on the hours consumed and the hours still available.<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row repeat tb_eug4283 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_1orl325 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_o4w3325 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-1 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col-full first tb_dmr0326\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_at18327  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h2>Our numbers<\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-css_id=\"jbsb283\" data-lazy=\"1\" class=\"module_row themify_builder_row best-fit-image fullwidth tb_jbsb283 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_r2xd329 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_xy0d329 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-none col-count-3 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_wjfw329 fullcover\" > \n\t    <div class=\"builder_row_cover tf_abs\"><\/div>\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_5bcn330   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><strong>We have over 350 active contracts<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_e33s330 fullcover\" > \n\t    <div class=\"builder_row_cover tf_abs\"><\/div>\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_x255330   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><strong>Representing a universe<\/strong><br \/><strong>over 700 companies<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_3s29330 fullcover\" > \n\t    <div class=\"builder_row_cover tf_abs\"><\/div>\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_w1kc331   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p><strong>In a total of thousands of users<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row repeat tb_h4fq284 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_9ln2331 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_faar332 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top col-count-1 tf_box tf_w\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col-full first tb_r668332\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module text -->\n<div  class=\"module module-text tb_xthm332  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <h2>Support Contacts<\/h2>    <\/div>\n<\/div>\n<!-- \/module text -->\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t\t<!-- module_row -->\n\t<div  data-lazy=\"1\" class=\"module_row themify_builder_row repeat tb_mqg5284 tf_clearfix\" >\n\t    \t\t<div class=\"row_inner col_align_top col-count-1 tf_box tf_w tf_rel\">\n\t\t\t<div  data-lazy=\"1\" class=\"module_column tb-column col-full first tb_8wkb333 tf_box\">\n\t\t\t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    \t<div  data-lazy=\"1\" class=\"module_subrow themify_builder_sub_row tb_gu9e333 tf_w tf_clearfix\">\n\t    \t\t<div class=\"subrow_inner col_align_top gutter-narrow col-count-3 tf_box tf_w\"  data-basecol=\"3\" data-col_mobile=\"column-full\">\n\t\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 first tb_3t0i333 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_1w9a333   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" width=\"531\" height=\"399\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Costumer-Care-Direct-line-Arquiconsult.png\" class=\"wp-post-image wp-image-31362\" title=\"Costumer-Care-Direct line-Arquiconsult\" alt=\"Costumer-Care-Direct line-Arquiconsult\">\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image --><!-- module text -->\n<div  class=\"module module-text tb_ix6o333  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>You can call us on our hotline (9:00 to 18:00 GMT)<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_v780333 buttons-horizontal solid  small circle tf_textc\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/arquiconsult.com\/en\/contacts\/\" class=\"ui builder_button tb_default_color\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">(+351) 218 205 610<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 middle tb_u5we334 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_78o0334   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" width=\"532\" height=\"399\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Costumer-Care-Suport-Arquiconsult.png\" class=\"wp-post-image wp-image-31359\" title=\"Costumer-Care-Suport-Arquiconsult\" alt=\"Costumer-Care-Suport-Arquiconsult\">\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image --><!-- module text -->\n<div  class=\"module module-text tb_l0v8334  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>Create a ticket on our Support Platform<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_bmoo334 buttons-horizontal solid  small circle tf_textc\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"mailto:cc@arquiconsult.com\" class=\"ui builder_button tb_default_color\" >\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">cc@arquiconsult.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t<div  data-lazy=\"1\" class=\"sub_column module_column tf_box col3-1 last tb_5wg8334 repeat\" > \n\t    \t    \t        <div class=\"tb-column-inner tf_box tf_w\">\n\t\t    <!-- module image -->\n<div  class=\"module module-image tb_1le5334   image-top tf_mw\" data-lazy=\"1\">\n        <div class=\"image-wrap tf_rel tf_mw\">\n\t\t    <img loading=\"lazy\" width=\"530\" height=\"398\" src=\"https:\/\/arquiconsult.com\/wp-content\/uploads\/2021\/11\/Costumer-Care-Legal-Updates-Arquiconsult.png\" class=\"wp-post-image wp-image-31356\" title=\"Costumer-Care-Legal Updates-Arquiconsult\" alt=\"Costumer-Care-Legal Updates-Arquiconsult\">\t\n\t\t<\/div>\n\t<!-- \/image-wrap -->\n    \n    \t<\/div>\n<!-- \/module image --><!-- module text -->\n<div  class=\"module module-text tb_nek8334  repeat \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n    <p style=\"text-align: center;\"><strong>Portuguese Legal Updates<\/strong><\/p>    <\/div>\n<\/div>\n<!-- \/module text --><!-- module buttons -->\n<div  class=\"module module-buttons tb_c1ej334 buttons-horizontal solid  small circle tf_textc\" data-lazy=\"1\">\n    \t<div class=\"module-buttons-item tf_inline_b\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/arquiconsult.com\/en\/legal-updates-en\/\" class=\"ui builder_button tb_default_color\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"tf_inline_b tf_vmiddle\">Click Here<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t    \t<\/div>\n\t<\/div>\n<!-- \/module buttons -->\n\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t<\/div><!-- \/themify_builder_sub_row -->\n\t\t        <\/div>\n\t    \t<\/div>\n\t\t    <\/div>\n\t    <!-- \/row_inner -->\n\t<\/div>\n\t<!-- \/module_row -->\n\t<\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>arquiconsult.com \/ Company \/ Customer Care CUSTOMER CARE Request a Demo Customer Care Arquiconsult is concerned with accompanying its customers, who above all are its partners, with whom it also grows and improves. We hope to continue to exceed your expectations! 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