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Microsoft 365 Copilot Studio – Deliver Exceptional Customer Service with AI-Powered Intelligence

Standard AI tools like Microsoft 365 Copilot boost productivity across common business tasks—but your organization deserves more. When unique processes, specialized workflows, and industry requirements demand custom solutions, Microsoft Copilot Studio empowers you to create tailored AI agents that automate complex tasks, answer organization-specific questions, and seamlessly connect with your enterprise systems. All this is possible with an intuitive, low-code platform designed for innovation.

With Arquiconsult’s Copilot Studio services, you move beyond generic automation. Our team of certified experts excels in Dynamics 365, Power Platform, and advanced AI development. We partner with you to design, build, and manage custom AI agents, empowering your business to achieve smarter, faster results and measurable value.

WHAT IS COPILOT STUDIO?

copilot-logo

Copilot Studio is Microsoft’s comprehensive conversational AI platform that enables organizations to:

Build custom AI agents using natural language or a graphical interface;

Extend Microsoft 365 Copilot with organization-specific knowledge and capabilities;

Automate business processes with intelligent agents that understand context and take action;

Integrate enterprise systems connecting AI to Dynamics 365, Power Platform, and third-party applications;

Deploy across channels making agents available in Teams, SharePoint, websites, and custom applications.

Custom Agent Use Cases

Employee Self-Service Agents

Business Process Automation

Knowledge Management & Search

CRM & ERP Extension Agents

Customer-Facing Agents

Our Copilot Studio Services

Discovery & Use Case Definition

We work collaboratively with your stakeholders to identify high-value opportunities for custom AI agents, define requirements, map workflows, and prioritize use cases based on business impact and technical feasibility.

Agent Design & Development

Our certified Copilot Studio developers design and build custom AI agents tailored to your requirements, following Microsoft best practices and proven development methodologies.

Knowledge Base Integration

For agents that answer questions and provide information, we integrate and optimize your knowledge sources to ensure accurate, relevant responses.

Deployment & Publishing

We handle agent deployment across your chosen channels—Microsoft Teams, SharePoint, Microsoft 365 Copilot, websites, or custom applications—ensuring proper security, governance, and user access.

Training & Enablement

We provide training for both end users who will interact with agents and power users who will maintain and extend them over time.

Ongoing Support & Optimization

Custom agents require ongoing monitoring, optimization, and enhancement based on usage patterns, user feedback, and evolving business needs.

Why Build Custom Agents?

  • Address Unique Business Needs

Address Unique Business Needs

Maximize Automation ROI

Extend Microsoft 365 Copilot

Integrate Enterprise Systems

Scale Expertise

Technology & Integration Capabilities

Copilot Studio agents integrate seamlessly with

 

 

Dynamics 365 (Sales, Customer Service, Finance, Supply Chain)

Power Platform (Power Apps, Power Automate, Power BI, Dataverse)

Microsoft 365 (SharePoint, Teams, Outlook, OneDrive)

Third-Party Systems (via custom connectors and APIs

Azure Services (Azure AI, Azure OpenAI, custom APIs)

Getting Started

Ready to build custom AI agents that address your unique business requirements?

Contact Arquiconsult to schedule a Copilot Studio consultation. We’ll discuss your opportunities, demonstrate key capabilities, and develop a roadmap for custom agent development that delivers measurable business value