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DYNAMICS 365 COMMERCE

Create exceptional purchase expectations.

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Dynamics 365 Commerce

Create exceptional shopping experiences in stores and on the website, simplify store management.

Expand your brand with Dynamics 365 Commerce. Deliver seamless, personalized shopping experiences across all physical and digital channels.

Create exceptional purchase expectations

Channels-Dynamics 365 Commerce

INTERACT WITH YOUR CUSTOMERS
IN DIFFERENT CHANNELS

Give your customers the opportunity to shop when, how and where they want, on the device they want, giving them a consistent, seamless interactive experience across all physical and digital channels.

Loyalty-Dynamics 365 Commerce

LOY THE CUSTOMER AND OVERCOME
YOUR EXPECTATIONS

Enjoy a comprehensive perspective of each customer on a unified commerce platform, respond to needs at all levels of interaction, and build lasting relationships with smart tools that strengthen the brand.

Digital-Store-Dynamics 365 Commerce

GET EVERYTHING YOU NEED FOR
CREATE AND MANAGE A DIGITAL STORE

Grow your business with a comprehensive commerce solution that meets the needs of both traditional e-commerce and emerging channels.

Optimize-Retail-Dynamics 365 Commerce

OPTIMIZE RETAIL OPERATIONS

Create seamlessly customized business experiences and streamlined, unified business operations using seamlessly integrated AI and machine
learning technology.

Security-Dynamics 365 Commerce

GET FLEXIBILITY AND
SECURITY YOU NEED

Meet operational requirements with flexible deployment options and get a scalable, configurable platform that complies with international security and compliance standards.

Dynamics 365 Commerce – Live Demo

Dynamics 365 Commerce Features

-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Interact with customers
on different channels

Funcionality-Channel-Dynamics 365 Commerce
-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Interact with customers
on different channels

Funcionality-Channel-Dynamics 365 Commerce
Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Deliver a seamless, unified shopping experience by bridging digital operations, store operations and
back-office operations with a single omni-channel commerce platform.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Provides a wide range of options and benefits using linked order management tools. Allow customers to shop online and pick up their order at the store or receive them at their homes.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Interact with customers seamlessly and consistently across all digital and physical channels. Let customers decide when, how and where they want to shop and on which device they want to shop.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Create and manage sales promotions across all channels organized by store, catalog or customer affiliation with accurate cost and sales data in real time.

-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Build customer loyalty and surpass
your expectations

Funcionality-Loyalty-Dynamics 365 Commerce
-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Build customer loyalty and surpass
your expectations

Funcionality-Loyalty-Dynamics 365 Commerce
Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Customize the client experience across all retail channels and exceed expectations with a personalized product selection.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get a comprehensive view of customers and their insights with Dynamics 365 Commerce. Link physical and digital storefronts into a unified view of transactions, observational data and behavioral data.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Expand the range of customer options through infinite aisles that provide access to the entire product catalog, both
in-store and online, regardless of stock level or location.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Give your employees the resources they need to build lasting relationships through smart referrals, insights and loyalty programs managed by AI.

-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get everything you need to create and manage a digital store
Create smart, engaging digital storefronts with built-in, easy-to-use tools for website creation and development.

Funcionality-Digital-Store-Dynamics 365 Commerce
-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get everything you need to create and manage a digital store
Create smart, engaging digital storefronts with built-in, easy-to-use tools for website creation and development.

Funcionality-Digital-Store-Dynamics 365 Commerce
Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Increase buyer engagement through an incredible personalized web experience with content-oriented business strategies.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Help customers easily find products online and in-store with intelligent, contextual product search.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Optimize cross-channel management through a linked marketing platform that provides a centralized view of content, features, promotions, stock and pricing.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Increase customer conversion with AI-moderated ratings and reviews that improve product selection and speed purchase decisions.

-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Simplify and optimize the
retail operations
Maximize profitability with recommendations
about the right products, at the right time and with
the right price generated by the AI.

Funcionality-Operations-Retalho-Dynamics 365 Commerce
-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Simplify and optimize the
retail operations
Maximize profitability with recommendations
about the right products, at the right time and with
the right price generated by the AI.

Funcionality-Operations-Retalho-Dynamics 365 Commerce
Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get an accurate view of stock and control product, category, variety and pricing information centrally.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Accurately forecast customer demand with actionable insights from historical sales and purchase data.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Make informed decisions for profitable inventory management using advanced analytics and machine learning.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Optimize sourcing and replenishment tasks to get the best prices from suppliers and know when the time is right to replenish stock.

-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get the flexibility and security
what do you need

Funcionality-Security-Dynamics 365 Commerce
-Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Get the flexibility and security
what do you need

Funcionality-Security-Dynamics 365 Commerce
Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Meet business needs around the world with flexible deployment options for physical on-premises or cloud.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Proactively protect data with comprehensive security management and full compliance coverage.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Deliver a unified cross-channel experience with an API-based merchant engine that supports traditional, new and emerging channels.

Dynamics 365 BC-Dynamics 365 Enterprise-Sales-Microsoft Dynamics 365-RGPD-Commerce-Microsoft Dynamics NAV-Navision-Microsoft-Softwares

Customize the solution with a configurable, extensible platform that expands and grows with your business.

D365 Commerce Factsheet