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CRM - Microsoft Dynamics 365
The next generation of smart management applications.
CRM – Customer Loyalty
Go beyond sales force automation with Dynamics 365 to better understand market needs, customize your offering and build lasting relationships with your customers.
Dynamics 365 unifies CRM and ERP capabilities with specific applications that help you effectively manage your business and allow your organization to transform to better respond to customer needs and capture new opportunities.
MICROSOFT COPILOT
FOR SALES
HOW TO BOOST BUSINESS RELATIONS WITH AI
The evolution of Artificial Intelligence (AI) has become increasingly ubiquitous, influencing the way we communicate, even how we conduct business transactions and process information.
Today, customers value digital interactions in sales over face-to-face interactions, they are better informed, interact across multiple channels and value authentic experiences. This reality requires sales forces to spend more time with customers, gain actionable insights quickly and understand customer needs in every interaction.
Microsoft Copilot for Sales is a powerful tool that allows salespeople to unlock their productivity by simplifying routine tasks that take up valuable sales force time.
MICROSOFT COPILOT
FOR MARKETING
FOR MORE EFFICIENT AND PROFITABLE MARKETING
In this era where AI is transforming the way a company connects with its audience, Micosroft’s solutions stand out for being at the forefront of this technological shift, using Azure OpenAI Service to empower marketers with new levels of efficiency and profitability.
With Copilot in Dynamics 365 Marketing, marketers can now take advantage of the latest AI tools to learn more about their customers, create targeted customer segments and generate personalized content.
These innovative features increase the productivity of marketing teams, as tasks that used to take hours or weeks are now faster, enabling anyone to discover new insights and data, or even create high-quality email content.
Areas of Expertise
Sales
Customer Service
Field Service
Project Service Automation
Marketing
Dynamics 365 CRM Benefits – Customer Loyalty
GROWTH FACILITATOR
Get the maximum return on your investment using relevant business process information.
FOCUS
Know where to prioritize tasks and reach your goal, in a market characterized by fast sales processes.
COST EFFECTIVENESS
Close the deal faster and increase your sales team’s profitability.
360 VISION
Offer personalized experiences with a 360-degree view of your customers, based on information from artificial intelligence.
RELEVANT INFORMATION
Gain relevant data through complex variable analytics that allow you to gain vital information to understand the market and act on reliable data. The right insights are the foundation of a strong customer relationship, allowing you to focus on the right priorities.
CLOSENESS TO THE CUSTOMER
A good customer relationship allows the customer to commit to the sale, while your sales team can understand and anticipate customer behavior, trends and current value propositions.
AUTOMATED SALES PROCESS
Automate sales processes to shorten the sales cycle, increase productivity and reduce costs.
SALES PERFORMANCE
Gain insights and analytics that ensure real-time access to predictive and proactive information. Achieve your goals by motivating and involving your entire work team.